An organisation is a complex machine and contains many working parts. Keeping it all running smoothly is the varied and challenging job of the office administrator or manager. This course will equip you with the soft and hard skills to become an effective and efficient administrative professional.
COURSE LENGTH:
COURSE STRUCTURE:
- Supervisory Management
- Facilities Management
- Health & Safety in the Workplace
- Scheduling Yourself & Others
- Collaboration
- Database Functions
- Query Handling
- Privacy & Data Protection
- Procurement
- Organisation
- Business Communication Skills
- Supporting Colleagues & Managers
STUDY OPTIONS:
Part Time
1 x 3 hour live online evening class per week over 12 weeks
SUMMARY:
This course uses a blend of lectures, case studies, and practical task learning to build up the varied skill set you will require for office administration tasks. Office administration can see you managing responsibilities as diverse as IT infrastructure or supplier procurement or data protection. If you are someone who enjoys a varied workday, making things happen, and getting things done, administration is an ideal career choice.
This Professional Academy Diploma will teach you the skills to set up systems and processes for organising an office, understand legislation and best practice in managing employees, identify methods to improve efficiency and use of resources, plus complete all the common everyday tasks of administration.
In this profession, you will both support and lead. You will be a team player and collaborate with colleagues at every level and in every area of the business. Externally, you will represent your organisation as you interact with stakeholders, suppliers, and clients. This course will develop your interpersonal and communications skills as well as the more practical knowledge required in administration. Learners taking part in this course will now have access to the EBSCO Online Library, free of charge, for the full duration of the course. Here you can browse thousands of relevant journal articles and other reliable academic and commercial texts like the Harvard Business Review, Bloomberg Businessweek and Forbes Magazine, to supplement your learning and assignments.
CAREER OPPORTUNITIES:
There are a range of jobs that require administrative skills – for example office managers, office administrators, office assistants, personal assistants, receptionists, or customer service assistants. As these skills are so essential to the smooth running of a business, a certification proving you have the right blend of skills and knowledge in this area will be a great addition to your CV.
ASSESSMENT AND CERTIFICATION
The Professional Academy Diploma in Office Administration is assessed a written project to be submitted after the end of the course.
Your UCD Professional Academy Diploma will be issued electronically on a secure platform, with a link that you can share with employers and others wishing to verify your credentials. You’ll also be able to add the certification to your LinkedIn profile to demonstrate your achievement to your network as well as recruiters and potential employers searching for individuals with your skills and experience.
This course is not on the National Framework of Qualifications.
LEARNER PROFILE:
This course is suitable for professionals looking to work in office administration (for example, office managers or office administrators) or in adjacent roles that include some administrative tasks (for example, other business support roles). You may be in such a role already and looking to upskill, or you might be going for a job in one of these areas and boosting your CV with a relevant certification.
